Shipping Policy
Welcome to Lesangel! We appreciate your choice to shop with us. Please review our comprehensive shipping policy to understand our processes and ensure a smooth shopping experience.
Order Processing
- Placing Your Order: Browse our selection, add your desired product to your cart, and proceed to checkout.
- Order Confirmation: After completing your purchase, you will receive an order confirmation email with the details of your order.
Shipping and Handling
Processing Time
- All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
Shipment Confirmation and Order Tracking
- Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Rates and Delivery Estimates
- Standard Shipping:
Free on all orders over $50.
$4.99 for orders under $50.
- Estimated Delivery Time: 5-9 days.
- Delivery delays can occasionally occur, but we strive to minimize any inconvenience.
Customs, Duties, and Taxes
- Lesangel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Lesangel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
For information about our return policy, please visit our Returns and Refunds page.
Need Help?
If you have any questions or concerns about your order, please:
- Visit our FAQ page: For common inquiries and quick answers.
- Contact Us: Email our customer service team at info@lesangel.com. We are available 7 days a week to assist you.
Thank you for shopping at Lesangel. We are dedicated to providing you with excellent service and quality products.