At Lesangel, we strive to ensure your complete satisfaction with our products. Please review our refund policy for detailed information on returns, exchanges, and refunds.

Return Policy

We offer a standard return policy of 30, 60, or 90 days, depending on the product, unless otherwise stated. This means you have the specified number of days after receiving your item to request a return.

How to Start a Return

To initiate a return, please contact us at info@lesangel.com. We will provide you with instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

Contact for Return Questions

You can always contact us for any return-related questions at info@lesangel.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will assess the issue and work to rectify it promptly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishables (such as food, flowers, or plants)
• Customized products (such as special orders or personalized items)
• Personal care items (such as beauty products)
• Hazardous materials, flammable liquids, or gases

Please contact us if you have any questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

EU 14-Day Cancellation Period

If your item is shipped to the EU, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

Once we have received and inspected your return, we will notify you if the refund is approved. If approved, you will automatically be refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@lesangel.com.

Return Address:

Unit 1, 5th Floor, Building 4, Phase 2, Niannianhong Furniture Group, 

No. 201, Yongmao Road, Choujiang Street, 

Yiwu City, Zhejiang Province 

Zip code: 322000

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Thank you for shopping with Lesangel. We are dedicated to providing you with excellent service and quality products.